SUPPORT
How can we help?
Answers to common questions, plus a direct line to us if you need anything else.
Frequently Asked Questions
How do I find a halfway point with friends?
Open the Halfway tab, select the friends you want to meet up with under "Who's Joining?", then tap "Find Halfway Point." We'll calculate the midpoint and snap it to the nearest real place, never the middle of nowhere (or the ocean!).
How do I add friends?
Go to the Friends tab and tap "+ Add" to search by username, or tap "Contacts" to find friends already using MeetMeHalfway from your phone's contacts.
Why isn't my location working?
Make sure Location access is allowed for MeetMeHalfway in your iPhone's Settings app (Settings → MeetMeHalfway → Location → While Using the App). If you recently denied access, you may need to toggle it on manually.
How does Date Night work?
Pick a vibe (dinner, drinks, a show, etc.) and we'll search real nearby venues and let our AI pick the best option for your group — or hit "Surprise Me!" for a fully random pick.
Can I plan a multi-day trip with my group?
Yes — the Trip tab finds destination ideas based on your group's combined location, then can generate a full day-by-day AI itinerary once you pick one.
How do I delete my account or data?
Email us at the address below with your username and we'll permanently delete your account and associated data within 30 days.
I found a bug — how do I report it?
We'd love to hear about it! Email us a description of what happened (and a screenshot if you can) and we'll take a look right away.